Shipping & FAQs

When you choose to purchase Trent Mitchell artworks, you are subject to the following terms and conditions. Please read these conditions before purchase, once items have been bought, you agree to the conditions below.

How are the works produced and where?

All work is proudly produced in Australia using only the very best available practices and materials. All works are printed and framed to the highest of standards and delivered with the utmost of care.

Archival pigment printing is used to create museum-grade artworks lasting a lifetime through industry standard printing techniques used across museums and galleries worldwide.

More knowledge on the editions?

Single edition artworks come with a Signed Certificate of Authenticity and are limited to one reproduction only, worldwide in perpetuity. With an additional minimal white border to allow for custom framing.

Each limited edition artwork comes with a Signed Certificate of Authenticity and is limited in numbers, worldwide in perpetuity. With an additional minimal white border to allow for custom framing.

All open edition artworks are unsigned with an additional minimal white border to allow for custom framing. They are reproduced in unlimited numbers without exclusivity.

Can framing be provided for Australian collectors?

Prints can be custom framed for Australian residents only; please email for more details at hello@trentmitchell.com International collectors are recommended to have their artwork framed locally.

Where can you ship artwork?

All artwork, fine prints, framed pieces and publications can be shipped Australia-wide. Fine prints and publications are available to be shipped worldwide.

What are the expected delivery times for the artwork?

For prints please allow up to 14 days for Australia-wide delivery and up to 21 days for international delivery. Publications are more timely; please allow up to 7 days for Australia-wide delivery and up to 14 days for international delivery. Custom framed work is estimated on demand and a case-by-case basis. If you would like your work sooner than estimated, please get in touch for stock information or rush orders. hello@trentmitchell.com

Returns

If you have ordered and wish to upgrade, exchange, change your mind, or return any work, please get in touch to manage your work hello@trentmitchell.com

Faulty items and damages

All items are thoroughly checked before dispatching and packaged with care. In the unlikely event that you receive an item that is faulty or damaged in transit, please contact hello@trentmitchell.com

Include your order number and a replacement will be arranged for you. Any issues with an order must be reported within 48hrs of receiving your parcel, with any returns to be finalised and posted back within 5 working days.

All prints are handled with the utmost care when being placed into the industrial tubes or packaging. Your print is very delicate and should only be removed from the packaging by a professional framer. Any items being returned remain property of the purchaser until received by Bombora Studio, ensure your package your return items appropriately in the condition received.

What about international taxes and duties?

Please be aware that any items shipped internationally may incur additional fees and duties levied by customs. As the recipient of the item, you are responsible to pay any of the taxes and duties levied by the country you are shipping to. Your package will not be released from customs until these payments are made. Please ensure you are aware of the cost of these fees before you make your purchase.

What are the usage terms for the work?

All artworks are for personal usage only, intended for display in the home or other private spaces. For all other uses, such as display in public spaces or institutions, publishing the image online or in print, or any other form of usage, permission must be granted by Trent Mitchell. Please use the contact form and get in touch to learn more.

Copyright of the artwork and the information on this website (including but not limited to; text, images, graphics, logos) is owned by Trent Mitchell, all right reserved. The contents of the website is intended solely for your personal, non-commercial use. Except for the purpose of a bona fide use of this site or as otherwise permitted by the Copyright Act 1968, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by Trent Mitchell.